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Have questions about pet diets, order tracking, or return policies? Fill out the form below.
Frequently Asked Questions
Standard ground orders ship within 24 hours and arrive within 2 to 3 business days across the continental US. Express same-day delivery is available for select ZIP codes.
Yes! All food formulas and organic treats undergo rigorous quality assurance testing and are developed with input from certified veterinary nutritionists.
We offer a hassle-free 30-day money-back guarantee. If your pet doesn't love their new food or toy, contact us for a free return shipping label.
Simply add $49 or more worth of items to your basket, and free standard ground shipping will be automatically applied at checkout!