Help Center
Frequently Asked Questions
How do I determine my size in VogueAura dresses?
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Our garments are cut to standard US / European sizing. Because silk charmeuse and bias-cut pieces drape closely, we provide specific bust, waist, and hip measurements on every product page. If you are between two sizes, we generally recommend selecting the larger size for a relaxed drape.
What are your shipping rates and estimated delivery times?
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We offer complimentary express shipping on all orders over $150. Domestic US delivery takes 2 to 4 business days. International express orders arrive within 4 to 7 business days with pre-paid import duties.
What is your return policy?
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We gladly accept returns and size exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with security ribbon attached.
How should I care for pure silk garments?
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We recommend dry cleaning or gentle hand-washing in cool water using pH-neutral silk wash. Never wring or twist silk dresses; press gently with a towel and hang dry away from direct sunlight.