24/7 Multi-Language Support available in English, Hindi, Kannada, Marathi & Bengali.
Toll Free: 1800-PULSE-GO Quick Book an Auto
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Home Contact & Support
Dedicated Channels

Reach the Right Team Instantly

Whether you are a daily commuter needing ride assistance, a driver partner, or seeking corporate fleet rentals.

Rider Care

Ride booking, refunds & receipts

1800-785-734

Driver Hub

Onboarding, payments & leasing

1800-785-735

Lost & Found

Recover items left in auto

lost@autopulse-rides.com

SOS Emergency

Active ride urgent safety desk

1800-PULSE-SOS
Our Hubs

Visit Our City Offices

National Headquarters - Delhi NCR

AutoPulse Mobility Towers, Sector 29, Gurugram, Delhi NCR - 122001

Open Mon-Sat: 9:00 AM - 7:00 PM

Bengaluru Tech & EV Hub

100 Ft Road, Indiranagar, Bengaluru, Karnataka - 560038

Open Mon-Sat: 9:00 AM - 7:00 PM

Mumbai Operations Centre

Bandra Kurla Complex (BKC), Bandra East, Mumbai - 400051

Open Mon-Sat: 9:00 AM - 7:00 PM
GENERAL INQUIRIES
support@autopulse-rides.com
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How Can We Assist You?

Send us your query or feedback. We reply to all inquiries within 4 business hours.

Instant Answers

Support FAQs

Find quick answers to common questions about ride payments, cancellations, and lost items.

What should I do if I forgot an item in the auto rickshaw?
Immediately call our dedicated helpline at 1800-785-734 or email lost@autopulse-rides.com with your registered phone number, pickup time, and destination. Our support agent will connect directly with the assigned driver to arrange safe handover.
Are there cancellation charges if I cancel my ride?
Cancellations are completely free if made within 3 minutes of booking. If you cancel after 3 minutes when the driver is already nearing your pickup location, a nominal convenience fee of ₹20 may be added to your next trip to compensate the driver partner for fuel.
How do I get an official tax receipt for reimbursement?
Every completed trip automatically generates an official GST-compliant tax invoice sent directly to your registered email address. You can also view and download PDF invoices anytime under "Ride History" in the AutoPulse mobile app.